Redefining the Consulting Experience!
Welcome to 3rdWheelTech! We are humble, curious and passionate about finding simple solutions to complex business problems. We understand your business challenges and take a holistic approach, breaking down complex processes into manageable work streams, simplifying while enhancing productivity, revenue, and bottom line. Curious to find out more? Browse through our website, and please get in touch to see how we can change your experience!
WHO WE ARE
We are proud to be your third wheel and win your trust!
We are a talented group of entrepreneurs and highly certified technology and business specialists with deep expertise in Salesforce Core, CPQ and Data Architecture capabilities providing our customers a holistic approach to consulting. We create smart solutions for companies of all sizes and pride ourselves on our unparalleled, dedicated service. At 3rdWheelTech, we believe that the right understanding and technological edge can lead companies towards a successful future. Contact us today.
SALESFORCE CPQ & BILLING
We help our customer increase their average deal size by simplifying the quoting process, reducing the sales cycle improving the customer acquisition and increasing market share.
We bring over 15+ years of Salesforce Campaign-to-Cash implementation and advisory experience to companies competing in the subscription economy. With its Salesforce expertise, 3rdWheelTech helps customers successfully align their internal organization on the Salesforce Platform. From Marketing Campaigns to Collections and Revenue Recognition, 3rdWheelTech transforms your sales, operations, and finance teams on one unified platform to drive sales and increase customer satisfaction.
SALESFORCE SERVICE & FSL
We help our customers enhance their customer service by supporting them on every channel (Phone, Email, SMS, Live Agent, AI Chat Bots) increasing agent productivity improving the overall customer satisfaction and retention
We bring over 15+ years of Salesforce Service implementation and advisory experience to companies who are looking to enhance their overall customer satisfaction and expand up sell and cross sell functions to their service teams.
We help you with the Salesforce Service and Field Service Lightning (FSL) implementation automating :
Creating Customer 360 Profiles
Case Management and Smart Case Routing
Knowledge and Self Service capabilities
AI infused Chat Bots
Configuration of Work Orders and Service Appointments
Dispatcher Console, and Service Reports to track Field Technicians on a single platform.
Creating up sell and cross sell opportunities with integrations to product sales and billing systems
3rdWheelTech brings 15+ years of customer centricity helping adopt a clear and cohesive strategy around customer experience, pricing, and developing cross channel, multi device marketing outreach programs creating a customer centric omni-channel experience reducing lost sale opportunity costs and increasing the overall revenue growth.
Salesforce B2B Commerce, will digitally transform your business and enable you to rapidly realize your Business-to-Business E-commerce strategy. We are your Trusted Adviser and Best-in-Class Implementation provider for Salesforce and commerce solutions and can help create:
Exceptional one-on-one buying experience for your business buyer
Deliver a seamless multi channel relationship for business buyers
Allow Sales Reps and Customer Support Reps a 360-degree view of their Customer
Manage pricing and products from one integrated Salesforce Platform
Simplify and accelerate the buying motions for thousands of products
Automate the reorder process increasing retention eliminating churn
Accelerate payments and shipping recognizing revenue faster
Integrate seamlessly with ERP and Financial systems
To learn more about how Salesforce B2B will drive your online Business-to-Business Sales and transform your E-commerce Strategy, please contact us for a personal demo.
3rd WheelTech HLS Team has 10+ years of experience in the health and life sciences industry providing industry solutions to Pharma, Med Devices, Bio-Tech and Provider companies enhancing patient relationship management using Salesforce Health Cloud built on the trusted Salesforce platform.
We help you leverage full capabilities of Salesforce Health Cloud providing the following services :
Enhancing patient access services implementing outcome-based solutions
Effectively manage patient data and enhance patient on-boarding experience
Increase provider and patient engagement throughout their care journeys
Increase adherence and compliance
Gain valuable insights from improved analytics